We’ve Got Your Back
From build questions to warranty claims, our team is here to keep your PC running at full power.
Most frequent questions
Samurai Tech FAQs
Can I return my PC if I’m not satisfied?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
What warranty comes with my PC?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
How long does it take to ship my PC?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
Do you offer financing or monthly payments?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
What payment methods do you accept?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
How does the Custom PC Builder work?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
Do you sell just parts and accessories?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
Can I upgrade a Prebuilt later?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
What are the Samurai Tech tiers (Ronin, Samurai, Daimyo, Shogun)?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
What’s the difference between Prebuilt and Custom PCs?
Start with your case, CPU, and GPU — then customize every detail. Our builder updates pricing in real time, checks compatibility automatically, and shows you exactly what you’ll get.
Warranty & Returns
Warranty You Can Trust
All Samurai Tech systems are covered by a 1-year parts and labor warranty. You can also add monthly protection at checkout for peace of mind.
Standard 1-year coverage on all builds
Reliable support and assistance included
Easy 30-day returns on unopened products
Hassle-free repair or replacement if covered
Track Your Build
Order Tracking
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